Job Summary:

•    Recruit, interview, screen, hire, train, and develop employees; do sales forecasting and manpower planning; conduct risk/safety inspections; manage inventory and facility; order and receive products; conduct P&L analyses; schedule crew members; manage revenue periods. Estimate expected food consumption; then requisition or purchase supplies, and/or procure food from storage
•    Supervise and administer day-to-day operations of the restaurant and provide leadership to restaurant staff. Responsible for the friendly service and outstanding quality food CHILORIO'S is known for
•    Our leaders not only know the systems and standards, but also "walks the talk" and set the example on a consistent basis
•    The shift/floor manager sets and achieves the highest standard in field management, employee experience, customer experience and financial results
•    Supervises daily restaurant operations; assists with menu planning, maintains sanitation standards and assists personnel on the floor during peak meal periods. Direct and work with the personnel to successfully execute restaurant operations; strive to continually improve guest and associate satisfaction and maximize the financial performance in areas of responsibility.

Our fast paced atmosphere will challenge you in new ways. You'll work hard at Chilorio's but you'll also leave every day with a great sense of achievement.

 

Position Tasks:

•    Carries out supervisory responsibilities in accordance with CHILORIO'S policies and applicable laws
•    Responsible for managing and maintaining the overall operations of the restaurant; ensuring company standards, communicating CHILORIO’S philosophy & way of conducting business, as well as making key decisions and executing day to day operational activities
•    Responsible for the staffing, scheduling, and the training and  development, of restaurant personnel, as well as motivating & disciplining
•    Responsible for ensuring EXCEPTIONAL QUALITY, and OUTSTANDING SERVICE
•    Responsible for all kitchen functions throughout the daily operations including recipe adherence, housekeeping, sanitation, safety and setting the pace
•    Each shift/floor manager has financial responsibilities for food costs, labor costs, and controlling expenses
•    Open and/or close the store
•    Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance. Responsible for having the restaurant, kitchen and bathrooms spotless
•    Help cashiers in their stations, authorize cash returns and other authorizations
•    Establishes standards for personnel administration and performance, service to patrons, advertising, publicity, credit, and type of patronage to be solicited
•    Answers patrons' complaints and resolves problems
•    Recruits, interviews, and hires associates as needed
•    Identifying, communicating, and delegating appropriate responsibilities to crewmembers
•    Managing with integrity, honesty, knowledge, and promoting our values

•  Coordinating the rollout of programs by developing plans, motivating, training, and instructing crewmembers toward implementation

•  Recognizing, reinforcing, and rewarding individual and team accomplishments. Must appraise performance; reward and discipline associates

 

 

•    Knowledge of basic food handling and sanitation standards and monitoring associate adherence to standards

• •    Extensive knowledge of Restaurant procedures to create efficiencies and report on associate and guest satisfaction and financial performance
• •    Ability to use standard software applications including “POS” systems
• •    Attention to detail. Absolute dedication to providing phenomenal guest service, and an upbeat, "get it done" attitude•    Ability to work as part of a team
• •    Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA)
• •    Knowledge of purchasing, inventory controls, supplies and equipment

•    Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
•    Ability to write reports, business correspondence, and procedure manuals
•    Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
•    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume
•    Ability to define problems, collect data, establish facts, and draw valid conclusions
•    Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
•    Ability to make decisions in a fast paced often unpredictable environment, balancing speed with accuracy. Knowing when a situation requires action versus one that requires thoughtful planning is critical
•    Strong consensus building skills to achieve long lasting solutions to problems by considering the needs of all the stakeholders is required for success
•    Financial management skills e.g., ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning
•    Ability to motivate and build a team
•    Ability to get results though his team

 

Position Requirements:

•    Must be 18 years or older
•    Demonstrate excellent Leadership Skills
•    Demonstrate enthusiasm and a willingness to learn
•    Excellent work ethic
•    Required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Might be frequently required to sit. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 35 pounds
•    Passion for the hospitality industry
•    Strong analytical skills
•    Strong customer and associate relation skills
•    Effective conflict management skills
•    Effective change management skills
•    Strong communication and training/facilitator skills
•    Retail merchandising skills
•    Hospitality Management Degree beneficial and/or High school diploma preferred
•    Certifications as required to comply with local, state and health codes, i.e., food safety and alcohol awareness
•    Must be high energy, personable, and hands-on. Must have a passion for service, commitment to uncompromising quality and strong attention to detail.
•    Results / Service oriented
•    Must posses high standards, integrity, strong interpersonal skills and of course a winning attitude
•    MUST possess 2 years prior experience in a restaurant concept as a Manager, preferable in a fast-casual environment
•    Stable job history and positive career progression
•    Strong entrepreneurial spirit
•    Uncompromising approach to standards

Excellent Benefit Package:

Salary Range:

Please ask.

Work Permit Needed?

Yes. In order to be considered to work for Chilorio, applicants must have legal permission to work in the United States.

Job Available:

Immediately

 

Chilorio's is an equal opportunity employer and provides a small company atmosphere with the benefits of a large organization. Our team members have ongoing opportunities to learn, grow and undertake new challenges.

 

Please fill out the Chilorio's employee form (which can be picked up from our restaurants or downloaded from our website www.chilorios.com). You can fill the application online at www.chilorios.com or apply in person between the hours of 9 to 11 am or 2 to 5 pm.